Privacy & Data Protection Notice

1. Introduction & Statutory Framework

HiTa Synergy (Private) Limited ("HiTa Synergy", "we", "our", or "us"), a company duly incorporated under the laws of Zimbabwe, with registered headquarters at 70A Caledon Avenue, Hatfield, Harare, operates in strict compliance with the Cyber and Data Protection Act [Chapter 12:07] and relevant regulations administered by the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ).

2. Principles of Data Collection

We adhere strictly to the principle of data minimization. We only collect information necessary to fulfill legitimate commercial inquiries, prepare technical project proposals, evaluate procurement tenders, and deliver agreed ICT services.

• Commercial & Consultation Requests: Name, work email, corporate affiliation, telephone number, and high-level requirements description.
• Procurement Due Diligence: Institutional email, position, tender reference, and authorized officer identity for the purpose of dispatching compliance documentation.
• Technical Engagement Telemetry: System configuration parameters and network topology details explicitly shared under formal Non-Disclosure Agreements (NDAs).

3. Purpose of Processing

Collected information is processed solely for:

• Assessing technical feasibility and responding to prospective client inquiries.
• Drafting enterprise system proposals, budgets, and bills of materials.
• Satisfying statutory record-keeping and audit obligations under Zimbabwean law.
• Maintaining secure communications and preventing unauthorized automated submissions.

4. Non-Disclosure & Security Standards

HiTa Synergy does not sell, lease, or monetize client or enquiry information to third-party advertisers. All data collected through web forms is encrypted in transit using Transport Layer Security (TLS 1.3) and stored within access-restricted, hardened environments.

5. Your Statutory Rights

Under the Cyber and Data Protection Act, you have the right to request access to, rectification of, or erasure of your personal data held by HiTa Synergy. To exercise these rights or make an inquiry regarding our data handling practices, please contact our Compliance Desk at 70A Caledon Avenue, Hatfield, Harare, or telephone +263 77 663 3633.